I noticed a slight discoloration along the edges of the tray, should I be concerned?
Absolutely not, the discoloration is caused by the foam being exposed to sunlight during storage. The discoloration will not affect the integrity of the foam.
What is the return policy?
All items must be returned within 30 days. The items must be in unused, clean and undamaged condition. Refunds will not include shipping and handling.
How long will the tray last?
With proper care, the tray should last for years. Zack has been using his original tray for five years, and he continues to use this same tray daily.
How do I measure for the best size?
With the recipient sitting down in bed or in a chair, measure the recipient at the waist, from side to side. Keep the tape measure straight, getting the overall width of the recipient, not out and around the stomach.
The tray sizes offered are too big or too small for me, are other sizes available?
Yes, we can make a custom tray and a custom cover for you. Please email us your requested size at firstname.lastname@example.org
How do I calculate international shipping?
Please email us at email@example.com. Include your address, what you would like to order, and we will get back to you within 48 hours with shipping and handling costs.